Interview: Using AI agents as judges in GenAI workflows
Around 40 years ago, a bank branch manager probably knew the name of every customer and was able to read more
Around 40 years ago, a bank branch manager probably knew the name of every customer and was able to read more
When ASN Bank chief technology officer (CTO) Sebastiaan Kalshoven isn’t driving IT and business change at the Dutch retail read more
Contactless payment limits could be increased beyond £100 and even become unlimited under the latest Financial Conduct Authority (FCA) read more
Lloyds Banking Group will monitor its Workday HR software to help it identify the lowest-performing staff, who could be read more
The number of UK banks reporting productivity gains from artificial intelligence (AI) has doubled as projects move from pilots read more
Scottish Widows has moved 3.8 million customer accounts and pension data from multiple legacy systems to a cloud-based platform read more
The use of open banking services in the UK has increased by a third in the past 12 months read more
Asked for his advice as to whether it’s a smart idea to switch from being an IT leader to running read more
As a youngster, Simon Goodyear believed there was nothing that couldn’t be solved with technology, and he is now read more
Banco Santander will introduce a mandatory artificial intelligence (AI) training programme for all its staff next year, as part read more
The UK’s National Savings and Investments (NS&I) bank is replacing its legacy core banking system as part of a read more
“Technology people just look at the problem differently,” says Kirsty Roth, chief operations and technology officer at Thomson Reuters. read more
More investment in businesses led by women and ethnic minorities could increase the UK equity market by 13%, according read more
Monzo’s recent £21m fine over customer verification failures highlights the cyber security and privacy shortcomings of popular personal finance read more
The UAE has leapfrogged the UK in the latest fintech market rankings, following a $2bn investment by Abu Dhabi’s read more
The Bank of England has completed the replacement of the UK financial system’s “beating heart”, and is making good read more
Travelex is replacing multiple legacy core supply chain systems with an off-the-shelf alternative, as it seeks to complete its transition read more
The Financial Conduct Authority (FCA) has shut down 1,600 websites and 50 finance apps through the use of data read more
AIB is embedding artificial intelligence (AI) into business tools throughout the bank for 10,000 staff to free up their read more
Zopa will tap into the tech ecosystem in Manchester through a regional office that could eventually house 500 staff. read more
Artificial intelligence (AI) agents at the Bank of New York Mellon (BNY) have company logins, and will soon have read more
Santander’s proposed acquisition of TSB would require customer accounts to be migrated from the in-house developed system of its read more
ING Bank is currently amid multiple projects to improve its operations through the use of agentic artificial intelligence (AI). read more
When Chris Loake joined Hiscox in November 2023 as the company’s group information officer, the insurance firm had already read more
Fintechs are growing customer bases at a lower rate, but profits and revenues are strong as the industry becomes read more
The details of about 130,000 UBS staff were leaked after a cyber attack on a procurement service provider used read more
Insurance companies are warned to be on their guard against a spreading campaign of network intrusions orchestrated by the read more
West Brom Building Society is embarking on a three-stage project to build the digital capabilities its customers want. The read more
The UK’s financial services regulator has teamed up with Nvidia to provide an environment to enable finance firms to read more
Almost all (96%) of Europe’s largest financial services organisations have been affected by a security breach at a third-party read more
Barclays has signed an agreement with public cloud giant Microsoft that will see the latter’s generative artificial intelligence (GenAI) read more
The Commonwealth Bank of Australia (CommBank) plans to accelerate the integration of artificial intelligence (AI) into its business after read more
Citigroup is “streamlining” tech support operations in China as part of a global restructure, with 3,500 roles set to read more
Businesses are losing out twice by having to support old IT systems that they cannot afford to turn off read more
Security leaders accustomed to the time-worn cliché of being the guy in IT whose job it is to say read more
The global fintech sector saw its revenues increase three times that of the finance sector as a whole in read more
Zopa Bank will make its current account widely available by the end of this year, signalling a major milestone read more
The UK economy lost £1.17bn to payment fraud in 2024, with a steep increase in unauthorised remote purchases. Remote read more
The UK’s financial technology sector, or fintech as it is widely known, will see a 32% increase in professional read more
HMRC has begun the process of breaking away from its heavy reliance on Fujitsu for IT services, with a read more
Lloyds Banking Group and Nationwide Building Society are set to roll out a generative AI (GenAI) tool that has read more
Financial technology (fintech) companies have a strong security posture but are at risk from third-party weaknesses, according to analysis. read more
The software arm of Capital One has expanded the availability of a tool that enables IT departments to improve read more
Quantum computing may still be regarded by many IT leaders as a very niche technology, but broader business use read more
UniCredit has signed a 10-year agreement with Google Cloud to “accelerate” its digital transformation by tapping into the supplier’s read more
Countries in the Nordic region are planning offline backups to digital payments in the event of losing internet connectivity. read more
This year’s Innovate Finance Global Summit (IFGS) event comes with the backdrop of turmoil caused by Donald Trump’s return read more
Artificial intelligence (AI)-related roles could be the only “safe jobs” in the banking sector as financial organisations “relentlessly” press read more
The Financial Conduct Authority (FCA) plans to offer a service where companies under its watch can test out artificial read more
Daniele Tonella, global head of IT at ING Bank, tells Computer Weekly about his first nine months in the read more
Starling Bank has created a US subsidiary where it will target mid-sized banks with its banking software as a read more
Three announcements in the space of a few days this month suggest financial scams have reached a tipping point read more
Lloyds Banking Group will build, deploy and scale artificial intelligence (AI) systems using a Google service, accelerating production while read more
Over £18m was stolen from Santander customers in the UK during the first three months of this year, according read more
Fintech trade body calls on the government to establish a national centre to help businesses across different sectors fight read more
Banks and tech firms are coming together in an initiative to share information on fraud to give them visibility read more
Given digital technology is so central to how we live, work, transact and communicate, we have recently seen the read more
Banks are operating a “spaghetti” tech structure that is creating a game of “technology Jenga” for IT managers updating read more
The government has canned the Payments Services Regulator (PSR) to reduce red tape as part of its Plan for read more
Imagine the impact of a sudden service disruption on your business. Customers unable to access your platform, transactions put read more
In 2024, the Norwegian government set out a national digitisation strategy with the aim of making the country the read more
The government-backed Centre for Finance, Innovation and technology (CFIT) has outlined its plan to fight economic crime through digital read more
Customers of multiple banks have reported problems banking online, as they struggle to access services on payday for the read more
The Post Office has made its first official apology to subpostmasters who used its faulty Capture accounting software and read more
The UK government has begun its search for an IT supplier to support its plan to build open banking read more
CaixaBank will invest in programmes to make more use of artificial intelligence (AI), as part of a multibillion-euro business read more
The CrowdStrike incident in 2024 hit the UK like a hurricane. As it swept across the country, it ground read more
Many companies from a range of industries worldwide are stuck at a trial stage of emerging technologies usage, according read more
Fintech investment has been on a downward spiral since 2012, but the second half of this year could see read more
MPs have written to bosses at the UK’s biggest banks to shed light on the impact of IT failures read more
One of the interesting developments right now is the intersection between AI and Web3. From the creation of AI read more
The Parliamentary Treasury Committee has called on consumers, finance firms and IT suppliers to provide evidence to support an inquiry read more
Customers of Barclays Bank have been left unable to access web app and online banking, make payments to and read more
Those Beyond started life as the tech lab of fintech unicorn Thought Machine, supplying cloud-based core banking systems to read more
The Digital Operational Resilience Act (DORA) came into force on 16 January 2023. Following a two-year implementation period, from read more
Although they have had two years to prepare for the incoming legislation, a study has today revealed that a read more
Financial services regulators in the UK and New York are to share staff through a secondment programme that kicks read more
The women behind fintechs still face discrimination when seeking investment, despite the issue being an industry talking point for read more
Two separate announcements have highlighted the aggressive cost-cutting measures banks are putting in place as digital technologies replace thousands of read more
With cyber criminality and fraud against banks running rampant in recent years and showing no signs of slacking off, read more
It seems fintech has been replaced by generative artificial intelligence (GenAI) as the most-used term in banking IT this read more
find a reliable future profit calculator In trading, profit and loss calculations are an essential tool to help traders understand read more
Wendy Redshaw, chief digital information officer (CDIO) at NatWest Retail Bank, has had a distinguished career leading technology-led change read more
Technology has always been a transformative force, reshaping industries, economies, and societies. In today’s rapidly evolving landscape, its potential read more
International financiers have pulled support for a revolutionary paytech system being rolled out in the Middle East after it read more
The Bank of England is launching a consortium where private sector finance organisations and artificial intelligence (AI) experts can read more
Ireland’s Department of Social Protection has contracted Tata Consultancy Services (TCS) to provide the IT and business services that read more
ما هي الاستراتيجيات الفعّالة لتداول يمكن للمتداولين استخدام العقود مقابل الفروقات للاستفادة من تحركات الأسعار في الأسواق العالمية دون امتلاك read more
Financial services firm and money transfer specialist MoneyGram has disclosed a breach of customer data arising from a late-September cyber read more
MoneyGram said it is “shocked and disappointed” by Post Office portrayal on a contract breakdown, which saw money transfer services read more
Metro Bank has contracted Infosys to support its digital business transformation and use of automation, artificial intelligence (AI) and data read more
HSBC has worked with Quantinuum to trial “the first application” of quantum-secure technology for distributing tokenised physical gold. The HSBC read more
Barclays has extended a private cloud contract with HPE to use GreenLake Cloud as a core pillar of its hybrid read more
Mphasis is expanding its UK operation with a central London innovation hub that will provide its customers with the opportunity read more
Recorded incidents of digitally enabled financial fraud and scams across the UK have hit their highest ever level, with consumers read more
Lloyds Bank is streamlining its trade financing sales through the use of artificial intelligence (AI), which will automate the checking read more
Nationwide Building Society is using Red Hat as part of its application development platform, which is speeding up software releases read more
Financial services company BBVA has received approval from the UK regulator for a takeover of Spanish rival Sabadell, which would read more
According to the House of Commons, there were approximately 5.6 million private sector businesses in the UK as of 1 read more
US bank Wells Fargo has reported a big jump in recommendations from customers after using artificial intelligence (AI) and automation read more
On Friday 19 July 2024, the UK awoke to news of a fast-spreading IT outage, seemingly global in its nature, read more
Tata Consultancy Services (TCS) is only bettered in size by Accenture and IBM Global Services, with a customer list already read more
Nordic banks are turning more eagerly to artificial intelligence (AI) and innovation-led tech partnerships that can help them compete more read more
The Dutch Authority for the Financial Markets (AFM) and the monetary authority, De Nederlandsche Bank (DNB), are in the midst read more
Technology changes fast and tech jobs are changing just as rapidly, according to Belinda Finch, CIO at enterprise technology company read more
Police have shut down a web service used by more than 2,000 criminals worldwide to launch and manage phishing attacks. read more
Members of the House of Lords are pressing for changes to legislation that will give the Department of Work and read more
Coming from a military intelligence background, focusing on the financing of terrorist groups, I saw the power of the dollar read more
Thousands of fraudulent websites that appear to be those of the UK’s largest retail banks – but are, of course, read more
Nationwide building society is recovering from an IT outage that caused significant difficulties for customers over a period of several read more
Nationwide’s proposed takeover of Virgin Money could see a company that has gone through multiple technology integrations in recent years read more
Dutch companies are vulnerable to deepfake digital fraud due to the country’s high level of digitisation and working from home. read more
American Express has written to customers warning that their account details may have been breached after a third-party supplier to read more
Cloud-first IT strategies seem to be falling out of favour with technology decision-makers and business leaders, suggests data from the read more
Insurance services provider Admiral is shifting its core operations to the Google Cloud Platform (GCP), and working with the tech read more
Tata Consultancy Services (TCS) will provide technology services to over five million pension policies over the next 15 years, read more
A cyber attack against the US Securities and Exchange Commission (SEC) that resulted in misinformation being posted on the read more
Labour peer Prem Nath Sikka has asked the government what it knew about the Post Office’s attempt to remove read more
The IT expert who represented Alan Bates and more than 500 subpostmasters in a High Court case against the read more
Whilst other forms of AI will still drive the bulk of the business impact, generative AI will remain the read more
Spanish banking giant Santander has increased its IT workforce to 27,500 globally after adding 4,500 in 2023 to support read more
Cryptocurrency markets fluctuated wildly on the evening of Monday 9 January after the US financial regulator, the Securities and read more
The Metropolitan Police is investigating the Post Office for fraud related to money taken from wrongly prosecuted subpostmasters, nearly read more
Visa wants to be at the forefront of the next phase of generative AI (GenAI) innovation through investment in read more
Lloyds Banking Group has launched a digital identity service in partnership with a tech startup it invested in this read more
The rate of cyber fraud dropped slightly over the first six months of 2023, falling 2% compared to the read more
The meteoric increase of the use of artificial intelligence (AI) across all sectors is impossible to ignore. Whatever your read more
Fintech-based credit services, known as buy now, pay later (BNPL), were used by over a quarter of adults in read more
Lloyds Banking Group has described the opening of a tech delivery centre in Hyderabad, India, as a “pivotal moment” read more
Banks should be setting up a quantum computing taskforce, a report from UK Finance has concluded. The Identifying and read more
With spending on IT in the finance sector expected to emerge from the doldrums, we kick off our review read more
UK fintech unicorn Thought Machine has cut 50 staff in roles it said were no longer needed, with sales read more
Visa is offering its customers artificial intelligence (AI) advisory services following the launch of an operation dedicated to the read more
A suspected LockBit ransomware attack on ICBC Financial Services, the US arm of the Industrial and Commercial Bank of read more
Shawbrook Bank has seen a fourfold reduction in the time it takes to process buy-to-let mortgage offers since rewriting read more
Cryptocurrency scams have increased by 23% in 2023 compared with the same period last year, according to Lloyds Banking read more
A million people in the UK could lose easy access to a bank branch in their local area, as read more
The possibility that this was the case was first raised by security researcher and commentator Kevin Beaumont via social media read more
JPMorgan Chase has been named the leading global bank for artificial intelligence (AI) maturity in the benchmarking index from read more
Generative artificial intelligence (GenAI) is expected to take over the jobs of three-quarters of current financial services executives, according read more
According to Finastra’s Financial services: State of the nation survey 2023, technology investment is currently constrained for 78% of read more
Consumer affairs and financial services specialists alike have given their backing to new commitments from some of the world’s read more
Sasha Jory developed her IT leadership skills in a series of roles with blue-chip finance firms. She joined insurer read more